Baggage

About baggage

This is an explanation of baggage check-in and carry-on restrictions.

Carry-on baggage

Size
3 sides sum within 100cm
(within 45x35x20cm)
Weight
Up to 10kg
Number of baggage
Up to 1 piece per person

* Even if the baggage is within the applicable range, if it cannot be stored in the cabin, it may be checked in as checked baggage.

Checked baggage

For Flights through May 18

Size
3 sides of sum within 203cm
Weight
Up to 100kg (free up to 20kg)
excess baggage fare will be charged fo each baggage exceeding 20 kg
Number
No limit

Please finish your check-in procedures and check-in luggage as soon as possible so that you can pass through the security checkpoint at least 15 minutes before the departure time. (From October 27, 2019, the deadline for passing through the security checkpoint changed 20 minutes before the departure time.)

If you are connecting to ANA or SNA flights, you can check-in your baggage to your destination. (Tickets to the destination must be presented.)

The excess baggage fee is 1,500 yen from 21 kg to 30 kg (2,500 yen for Fukuoka to Komatsu line, Fukuoka to Chubu line, Chubu to Miyazaki line, Chubu to Akita line), and +1,000 yen will be added for every 10 kg.

If you can check-in baggage with a sum of more than 203 cm on the three sides, please contact the ORC Reservation Center in advance. We may not be able to keep it because of the space installed.

For Flights from May 19 onward

Size
Total dimensions (length + width + height) not exceeding 158 cm
Weight
Up to 23 kg per piece (free of charge)
Number
Up to 2 pieces (free of charge)

Baggage exceeding the weight, size, or piece allowance will be accepted upon payment of applicable excess baggage fees.

Baggage exceeding 292 cm in total dimensions (length + width + height) or weighing more than 45 kg per piece cannot be accepted.

Please complete check-in and baggage drop-off procedures well in advance to pass through security screening at least 20 minutes before departure.

Excess weight charges: JPY 500 for baggage weighing 23-32 kg (JPY 1,100 on Fukuoka-Miyazaki, Fukuoka-Komatsu, Fukuoka-Chubu, Chubu-Miyazaki, and Chubu-Akita routes); JPY 4,400 for baggage weighing over 32 kg (JPY 5,500 on the same routes).

Oversize baggage fee (over 158 cm up to 292 cm) and extra piece fee: JPY 5,500 each.

For baggage exceeding 203 cm in total dimensions, please contact the ORC Reservation Center in advance. Acceptance is subject to cargo space availability.

About large baggage

Skis, surfboards, golf bags, fishing equipment, diving equipment, etc. will be accepted only if they can be mounted in the cargo room of the aircraft.

Standard length that can be mounted.

DHC-8-201(Q82)
within 160 cm
DHC-8-400(Q84)
within 180 cm
ATR42-600(42R)
within 210 cm

* Even if it is the length within the standard, it may not be possible to check it in depending on the conditions of other baggage. If it cannot be installed, customers may arrange their own courier service.

Keeping pets

For Flights through May 18

Price
4,500 yen per line(6,500 yen for Fukuoka to Komatsu line, Fukuoka to Chubu line, Chubu to Miyazaki line, Chubu to Akita line)

For Flights from May 19 onward

Price
4,400 yen per line(6,600 yen for Fukuoka to Miyazaki line, Fukuoka to Komatsu line, Fukuoka to Chubu line, Chubu to Miyazaki line, Chubu to Akita line)

Pets (small birds, dogs, cats) will be checked in as baggage.

*If you would like to borrow a cage, please let us know at the time of check-in.

*If you wish to check-in your pets, please let us know at the time of booking.

* After keeping your pet, you will not be able to supply food or water, so please do it yourself by the time you leave.

[About pet storage from May 1 to October 31]

The following short-head species cannot be checked in from May 1 to October 31, as there is a risk of physical condition in the summer environment.

Bulldog, French Bulldog, Boxer, Shih Tu, Boston Terrier, Bull Terrier, Kings Charles, Spaniel, Civetan Spaniel Brussels Griffon, Chow Chow, Pug, Chin, Pekinies

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