Inquiry
Contact
About inquiry
If you have any comments or inquiries about ORC, please fill out the form below and send it to us. We will use your feedback to improve our services.
Inquiries from the mail form cannot be answered on Saturdays, Sundays, and holidays.For urgent matters, please contact the reservation center.
If you are using an international call or IP phone.
Important Notice
We will respond to your inquiry by email. Please note that depending on the nature of your request, our response may take some time, and in some cases we may be unable to provide a response.
Personal information submitted through this form will be used solely for responding to your inquiry and will not be used for any other purpose.
Our email responses are intended for the individual recipient only. Please do not reproduce or forward any part of our correspondence without permission.
If your email settings are configured to only accept messages from specific addresses, please ensure that our domain is added to your accepted list to receive our reply.
Please note that we are unable to handle the following types of inquiries through this contact form:
- Technical questions regarding computer systems or devices
- Flight reservations, changes, or cancellations via email
- Inquiries regarding customer account information
- Tour package inquiries
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